Frequently Asked Questions

Yes. Velo Property Solutions is fully licensed, bonded, and insured. Every team member on your property is background-checked before their first day. You have zero liability and full peace of mind on every job we complete.

We serve all of Maricopa County, Arizona — including Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, Surprise, Avondale, Goodyear, Buckeye, Queen Creek, Tolleson, El Mirage, and Litchfield Park. If your business is in Maricopa County, we can help.

No. We don't require long-term contracts to get started. We earn your continued business by doing excellent work — not by locking you in. That said, many clients choose to set up ongoing service plans because it's more cost-effective and ensures consistent care for their property.

Once your free quote is approved and you're ready to move forward, we can typically start within the same week. For urgent or time-sensitive jobs, call us directly at (602) 325-3235 and we'll do our best to accommodate.

Yes. We work with property management companies and multi-location businesses throughout Maricopa County. We can coordinate service across all your properties with a single point of contact and a consistent standard at every location.

We offer 13 commercial services: Janitorial Cleaning, Medical Facility Cleaning, Office Cleaning, Warehouse Cleaning, Carpet Cleaning, Floor Stripping & Waxing, Pressure Washing, Window Cleaning, Landscaping, Line Striping, Waste Management, Post-Construction Cleaning, and Property Maintenance. Most clients use several of these together.

Yes. Our medical facility cleaning follows OSHA and CDC guidelines. Our team is trained in healthcare cleaning protocols, proper use of hospital-grade disinfectants, bloodborne pathogen awareness, and cross-contamination prevention using a color-coded microfiber system.

Yes — and this is one of our most in-demand services. We clean new commercial builds, tenant improvements, office renovations, retail fit-outs, and restaurant buildouts. We remove construction dust and debris, clean windows, floors, restrooms, and every surface to get the space inspection-ready and move-in ready.

Yes. We offer commercial carpet cleaning using hot water extraction, plus floor stripping and waxing for hard floors like VCT tile and vinyl. Both services are available as one-time or recurring treatments. Evening scheduling means your floors are clean and dry before your team arrives.

Absolutely — and it's one of our biggest advantages. Having one company handle janitorial, window cleaning, pressure washing, and landscaping means better coordination, one invoice, and often better pricing than managing multiple vendors. Tell us everything you need and we'll put together a comprehensive plan.

Yes. Most of our commercial clients prefer evening, early morning, or weekend cleaning so there's no disruption to their business. We work around your hours — not the other way around.

That depends on your property type and needs. Office cleaning is typically 2–3 times per week. Restaurants and medical facilities often need daily or nightly service. Pressure washing and window cleaning might be monthly or quarterly. We'll recommend the right frequency during your free quote.

Yes. We assign a consistent crew to your property so they get to know your layout, your preferences, and your standards. You won't have a different stranger showing up each week.

We do one-time cleans as well. Whether it's a pre-event clean, a post-construction final clean, a deep clean before a new tenant moves in, or a single pressure washing job — we're happy to help with one-time projects.

Pricing depends on your property size, the services needed, and how often you need service. We don't use cookie-cutter pricing — every quote is custom-built for your specific property. The best way to get accurate pricing is to fill out our free quote form or give us a call.

Yes — 100% free, no obligation. You can fill out our online form, call us at (602) 325-3235, or send an email. We'll respond within 24 hours with a custom quote based on your property and needs. No pressure to commit.

Yes — new recurring service clients can get their first month at 50% off. Ask about this when you reach out for your free quote. Terms apply for new clients on recurring cleaning or maintenance services.

No. We lay everything out clearly in your quote before we start. No surprise charges, no add-on fees after the fact. What we quote is what you pay.

Yes. Every Velo team member undergoes a background check before they're assigned to client properties. Your security and peace of mind matter to us.

We're fully insured for liability. If something is damaged during our service, we take responsibility and address it promptly. This is another reason it's important to hire a licensed and insured company rather than an unlicensed individual or uninsured service.

We have a 100% satisfaction guarantee. If something isn't right, contact us and we'll come back and fix it. No questions asked. Our reputation is built on happy clients — we take every concern seriously.

We use commercial-grade, eco-friendly cleaning products that are tough on germs and safe for people and the environment. For medical facilities we use hospital-grade, EPA-registered disinfectants. If your facility has specific product requirements, just let us know and we'll accommodate.

Arizona's dust storms (haboobs) and dry, windy climate mean windows, parking lots, and building exteriors get dirty faster than in other states. We recommend more frequent window cleaning and pressure washing for Maricopa County properties — typically every 4–6 weeks for windows and quarterly for exterior surfaces. Our team is experienced with Arizona-specific conditions.

Yes. Monsoon season in Arizona can leave a significant mess — debris, flooding, damaged landscaping, and dirty surfaces. We offer post-monsoon cleanup as a one-time service or as part of your regular maintenance plan. Just give us a call after a storm and we'll get your property back in shape quickly.

Yes. Maricopa County has some of the hardest water in the country, and mineral deposits from sprinkler overspray are one of the most common window cleaning challenges we deal with. We use specialized mineral deposit removers to treat calcium and lime buildup and restore your glass before the damage becomes permanent.

Yes. Most commercial properties in Maricopa County have a mix of desert rock, decomposed granite, desert plants, and some turf. We handle all of it — raking and refreshing rock, desert plant and cactus maintenance, shrub and tree trimming, weed control, and irrigation maintenance. We understand Arizona's desert climate and what works here.